Returns & Exchanges Policy

At Disc Jockey Music Store, we want you to be completely satisfied with your professional audio equipment and instruments. If your purchase doesn't hit the right note, you can return most items in their original condition within 30 days of delivery.

1

Initiate Your Return

Log into your account or contact our support team to request a Return Authorization (RA) number within 30 days of receipt.

2

Pack Your Gear

Carefully repack the item in its original factory packaging, including all manuals, cables, and accessories to ensure a full refund.

3

Label and Ship

Affix the provided return shipping label to the outside of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the equipment's condition, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing